Use the globe icon in your menu bar.įor more Marquette VPN help, contact the IT Services Help Desk. There is no separate application for GlobalProtect. Note: If you go your Applications folder and double-click the GlobalProtect application, it will take you to the macOS Finder. There is no need to return to the installation website to use VPN unless you need to reinstall software. For subsequent use of GlobalProtect, click the globe icon in the macOS menu bar and select Connect.If you are registered with Duo multi-factor authentication with IT Services, you will receive an automated phone call or see the app prompt below on your mobile device (iOS is shown).Enter your credentials and click Connect. You will receive a prompt for your Marquette username username (e.g., eagleg - and not email address) and password.The GlobalProtect panel will open, and it will prompt you for a portal.From the menu bar, select the GlobalProtect icon.
Then close the Security & Privacy settings window. Enter your credentials in the prompt.Ĭlick Allow.
This will completely remove the GlobalProtect client from the machine and will allow users to install the new client without any issues. Run the following command as an administrator from the windows cmd line: sc delete PanGPS. Your Mac will ask for administrative privileges again to unlock the settings. HKEYLOCALMACHINESoftwarePalo Alto NetworksGlobalProtectPanGPS. If you were using this VPN, you will need to install the GlobalProtect VPN. If the padlock icon in the lower left of the window is locked, click the padlock icon. Cisco An圜onnect VPN is decommissioned as of July 1, 2020.
On the General tab, there will be a prompt stating "System software from developer 'Palo Alto Networks' was blocked from loading."
Note: If you are not registered with IT Services for Duo multi-factor authentication, refer to Duo registration documentation in order to do so. On the first page, enter your Marquette username (e.g., eagleg - and not email address or name) and password.Follow these instructions to install the GlobalProtect VPN app on your Mac computer.